What To Do When an HVACR Customer Leaves a Really Bad Online

We’ve all heard of people “taking to social media” to rant, call someone out, or lambaste a government official or a city where they got a parking ticket. Online reviews (free advertising!) can be a contractor’s best friend. But angry customers trashing them on social media can be their worst headache. “The issue with online reviews is it sets up the customer’s perspective before you even walk in the door,” said Anthony Perera, founder and president of Air Pros, based in southern Florida.
Here’s what to do about less-than-savory reviews on Google, Facebook, Nextdoor, or whatever platform your customers use.

4 Check Engine Warnings for Your HVACR System

4 Symptoms Your AC Fuse is Blown & How to Fix This

HVAC Tech Training: Learn Heating, AC & Refrigeration

Fundamentals of HVAC/R and MyHVACLab Pegasus Student

AC Repair Basking Ridge, NJ - Integrate Comfort Systems

HVACR BUSINESS MAY 2023 by HVACR Business - Issuu

Get More HVAC Leads With These 11 Low-Cost Ideas

WHVACR 18th Annual Conference

What To Do When an HVACR Customer Leaves a Really Bad Online

Contractors: Meet Customers Wherever They Are In The Buyer's Journey

What Happens When AC Compressor Goes Bad

10 Tactics to Improve Your HVAC Business Operations - FieldEdge